FAQ

Helios Pro Energy Inc is a Canada-based solar energy company specializing in distributing high-quality solar products for residential, commercial, and off-grid users. Our mission is to make clean, reliable, and affordable solar technology accessible to everyone.

We offer a wide range of solar products, including:

• Solar panels (monocrystalline, foldable, portable)

• Solar charge controllers (MPPT and PWM)

• Portable solar systems and backup power stations

• Solar lights (motion sensor, outdoor, and security lighting)

• Energy storage systems and solar accessories

No, we operate as a distributor and online retailer. Customers can purchase equipment and either install it themselves or hire a local professional installer.

Our head office is located at:
1225 Rue Notre-Dame Ouest, Montreal, QC, Canada.
We offer fast and reliable shipping across all of Canada.

Because we provide:

• A wide range of trusted solar products

• Detailed specifications and clear product information

• Fast shipping and responsive customer support

• Affordable and reliable green energy solutions

We offer a wide range of solar products, including solar panels, solar lights, solar power banks, portable solar systems, solar charge controllers, solar pumps, energy storage systems, and solar installation equipment.

Yes! Our online store allows you to compare products, check specifications, and make confident purchasing decisions from the comfort of your home.

Absolutely. All our products are designed to reduce carbon emissions, save energy, and help protect the environment for future generations.

Currently, we focus on shipping within Canada to ensure fast delivery and reliable service. For special requests, contact us at info@helios-pro.com

You can reach us via:

• Email: info@helios-pro.com

• Phone: +1 (438) 978-6674

• Address: 1225 Rue Notre-Dame Ouest, Montreal, QC, Canada

Consider your energy consumption, installation space, and portability needs. Our blog and product guides provide tips to select the right solar panels, controllers, and systems for your home, business, or outdoor adventures.

Yes, our products are made with durable materials and high-efficiency solar technology to withstand rain, snow, and other extreme weather conditions.

Yes, we provide lifetime customer support, including guidance for installation, troubleshooting, and maintenance tips to ensure your solar products perform reliably for years.

Delivery times typically range from 2 to 7 business days, depending on your location.

Yes. If there is a defect or an issue with your order, you may request a return or exchange in accordance with our return policy.